Shipping Information

Shipping is not Always Free!*

Buy your skin, beauty, and wellness products online without extra fees and membership.

Xiri Company.com ships to U.S. states but not to Alaska, Hawaii, U.S. Territories, PO Boxes, or APO/FPO addresses. Please be aware that orders could arrive in multiple packages.
FREE Shipping Promotions
• Orders qualifying for FREE are shipped via our Standard service only in Florida.
• FREE or discounted shipping is available in Florida only and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses, and oversized packages.

Shipping Methods, Costs, and Delivery Times Shipping/Handling Estimated Delivery
Delivery Times, Shipping Method Cost Time**
Standard $9.95 Within 3 to 8 business days

USPS Priority Shipments Large Flat Rate $21.90 Within 3 to 8 business days
USPS Priority Shipments Medium Flat Rate $15.50 Within 3 to 8 business days
USPS Priority Shipments Small Flat Rate $8.45 Within 3 to 8 business days

USPS Padded Flat Rate Envelope $8.55 Within 3 to 8 business days
APO/FPO/DPO Large Flat Rate Box $20.40 Within 3 to 8 business days
** Depending on location/Zip

All shipping charges include handling, order processing, item selection, packaging, and transportation.

**Total delivery time includes processing and carrier transit time. Business days do not include Saturdays, Sundays, or holidays.

Standard
Standard shipping is not free on all value orders in Florida. All standard orders are processed and shipped within 1 to 3 business days. Shipment typically arrives within 5-8 days from the date of shipment.
• Value orders range from $55 – $115.
Your package will be shipped via USPS Priority Postal Service. The United States Postal Service may make final delivery on select UPS shipments. Once your package is shipped, you will receive a shipment notification via email with your tracking number on your Sales Receipt and a link to the carrier’s website to track your package. You can also track your package by logging into your account and viewing your order history deals. A signature may be requested upon delivery.
Our Standard Shipping combines the capabilities of USPS, and other carriers, such as UPS, to deliver packages to you more efficiently. Priority exceptions apply, and delivery time is not guaranteed. Priority Mail® service includes tracking and delivery in 1-3 business days.
This allows packages to arrive on Saturday and any other business day. Tracking is available through our website or your confirmation Sales Receipt or shipment emails and will indicate the estimated delivery date.
This shipping method is unavailable for shipments to the contiguous U/S states, Alaska, Hawaii, U/S Territories, PO Boxes, and APO/FPO addresses. Shipping outside the United States may experience longer transit times.
USPS Ground – $9.95
Based on location, USPS or UPS Ground packages will be received in 3-5 days. Orders containing regulated materials for domestic transport (class ORM-D), including aerosols, perfumes, certain drugs, and products with high alcohol content, are automatically shipped via USPS or UPS Ground for no additional fee.
Expedited and Premium – $24.95
This shipping method is unavailable for shipments to the addresses of contiguous U.S. states, Alaska, and Hawaii. All expedited orders placed before 2 p.m. EST on business days (Monday through Friday) will be processed and shipped that day. Orders received after 2 p.m. EST will ship the following day. If your order is placed on a Saturday, Sunday, or postal holiday, it will ship the following business day.

Orders are not allowed to P.O. boxes.

Next-day air orders must be shipped to your billing address. Orders will ship the same day if received before 2 p. m. EST Monday through Friday. If received after 2:00 p.m. or if received on Saturday or Sunday. It will be shipped the following business day and received by 7 p.m. on the business day after that.

HOLIDAY SHIPPING

In observance of federal holidays, our office and warehouse are closed on the following days:
• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Thanksgiving Friday
• Christmas Eve
• Christmas Day
• New Year’s Eve Day
• Martin Luther King
• President’s Day

+Xiri Company Processing Time
Orders are typically processed for shipment in 1 to 2 business days.
Shipping Restrictions
Not all Shipping Methods are available for all shipping addresses. Refer to the Shipping details above for available Shipping Methods for your address.
All orders containing Hazardous Materials have restrictions. See below for details.
Hazardous Materials
Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish, and items containing flammable, volatile, or corrosive chemicals).
The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses.
All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. All orders containing Hazardous Materials can only be shipped to addresses within the U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes, or APO/ FPO addresses.
International
• Xiricompany.com does not ship to all international addresses.
• Canadian customers can order online at our website, and or by phone order. Canadian customers are responsible for UPS or FEDEX shipping charges and customs fees where applicable. Please note that Canadian customers will be notified of the total shipping cost for goods sold prior to shipping.
SALES TAX
STATE & LOCAL SALES TAXES
A tax that appears in your online orders is confirmation and not estimated. Because orders are fulfilled from Florida locations only and not from across the U.S., the actual taxes charged to your credit card will be calculated based on the applicable state and local sales taxes when your order is shipped.
The terms contained herein are subject to change as the taxation of online transactions is continually evolving. Xiri Company strives to comply with state and local tax laws as they exist currently and continues to monitor and update its taxation policies as those laws change.
STATES & U.S. TERRITORY WHERE XIRI COMPANY COLLECTS SALES TAXES
Orders shipped to AK,* AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, PR, RI, SC, SD, TN, TX, UT, VA, VT, WA, WV, WI or WY will have all applicable local and state sales taxes added to your total order, and to your shipping charges where appropriate.
*Sales Tax Collection in Alaska – Not included- Do not ship to Alaska.

Alaska updated its sales tax laws and ordinances to adopt the Remote Seller Sales Tax Code established by the Alaska Remote Seller Sales Tax Commission, Xiri Company, as a remote seller, is not required to collect sales tax on transactions with destination addresses within these cities. Please visit the Alaska Remote Seller Sales Tax Commission website for more information and to learn about which cities in Alaska are participating.
States Where Xiri Company Does Not Collect Sales Taxes
Xiri Company does not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to report these taxes may be found on the websites of your respective taxing authorities.
International Orders
Please review the International label above for applicable duties, taxes, and tariffs on international orders. At the current time, we do not ship to International locations.

Canadian Sales Tax
CANADIAN ORDERS
In accordance with applicable federal and provincial laws, items sold on Xiri Company.com and shipped to locations in Canada may not be subject to tax. Generally, tax(es) charged and collected on purchases depends on many factors, including the province of delivery or destination and the type and taxability of item(s) purchased. Purchases made on Xiri Company.com will not include the following taxes: GST, provincial tax (PST, RST, or QST), or HST.
INTERNATIONAL ORDERS
Applicable purchases made with destination addresses outside Canada are not offered on Xiri Company.com.

Select standard shipping at checkout, and we will deliver the best skin care products, hair care, nutritional supplement, and color cosmetics directly to your door in just 5-8 business days.

Since we are not one of the online stores offering free shipping on all U.S. orders, we ask that you review the full details below prior to your purchase. Check our FAQ page for other common questions, or contact us for a quick chat about your order.

Currently, The Xiri Company does not ship outside of the U.S. or Canada 

STANDARD SHIPPING

Standard shipping is not FREE on all domestic orders to Florida.

All standard orders are processed and shipped within 1 to 3 business days. Shipments typically arrive within 5-8 business days from the date of shipment.

Your package will be shipped via USPS Priority Service or via UPS Service. The United States Postal Service may make final delivery on select UPS shipments. Once your package is shipped, you will receive a shipment notification via email with your tracking number and a link to the carrier’s website to track your package. You can also track your package by logging into your account and viewing your order history details. A signature may be required upon delivery.

 EXPEDITED SHIPPING OPTIONS

All expedited orders placed before 2 p.m. EST on business days (Monday through Friday) will be processed and shipped that day. Orders received after 2 p.m. EST will ship the following business day. If your order is placed on a Saturday, Sunday, or postal holiday, it will ship the following business day.

No Orders allowed to P.O. boxes.

Expedited Xiri Company, Choice – $9.95

Your package will be sent via the expedited method and arrive within 3-4 business days. The package will typically arrive before 7 p.m. on the day of delivery.

UPS Ground – $10.99

UPS Ground packages will be received in 3-5 business days. Orders containing regulated materials for domestic transport (class ORM-D), including aerosols, perfumes, certain drugs, and products with high alcohol content, are automatically shipped via UPS Ground for no additional fee.

UPS 3-Day Select – $20.99

UPS 3-Day Select guarantees arrival in 3 business days. Your package will arrive before 7 p.m. on the day of delivery.

UPS 2-Day Air – $25.95

This option guarantees your shipment in 2 business days. Your package will arrive before 7 p.m. on the day of delivery.

Next Day Air Saver – $30.95

Next Day Air orders must be shipped to your billing address. Orders will be shipped the same day if received before 2:00 p.m. EST, Monday through Friday. If received after 2:00 p.m. EST or if received on Saturday or Sunday, it will be shipped the following business day and received by 7 p.m. on the business day after that.

International Orders

Currently, we do not ship our products internationally. Please check back for changes to this policy.

HOLIDAY SHIPPING

In observance of federal holidays, our office and warehouse are closed on the following days:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Thanksgiving Friday
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve
  • Martin Luther King
  • President’s Day

UNDELIVERED/MISSING PACKAGES

Lost/Stolen Packages

Please report lost/stolen packages to our Customer Care Team immediately so we can begin investigating the issue.

Refused/Undeliverable Packages

If your package is refused or undeliverable, you will be charged a $15.00 fee for UPS and USPS packages. Please double-check that your shipping address is correct before you place an order to avoid incurring this fee.

Change of Address after Shipment

If you need to change the delivery address of your package after it has been shipped, please note that you will be charged a $15 fee to re-route the order. This option is only available for USPS orders. Please note that any change in address will delay the arrival of your package.

Eco-Friendly Practices

As your source for skin care, beauty and wellness products, at Xiri Company, we consciously respect our environment. Whether it is our water, our home, and our natural resources. Our planet is our life, and it is important to us, and it is our responsibility to protect our space and the Earth.

We do our best to reduce our carbon footprint. We are an advanced skincare company; our warehouse receives a number of packages on a daily basis. The warehouse staff does an excellent job of making sure everything that comes our way is put to good use. Xiri Company reuses all boxes and packing materials whenever possible. If something cannot be reused, it is recycled.

The packages Xiri Company sends out are also eco-friendly. Our signature gift boxes are made from post-consumer recycled material. We encourage our customers to recycle or reuse these boxes. We have specially designed our packing peanuts to dissolve in warm water.

Occasionally we will use alternative packing materials, including bubble wrap, foam wrap, Kraft paper, other packing peanuts, or honeycomb wrap for small orders. These packing materials are reused; we either received these materials as samples, part of an inbound shipment, or friends and family brought them in in their desire to minimize waste.

Xiri Company supports the benefits of going green in all aspects of the company. We encourage all of our employees to treat the planet with respect. We recycle cans, plastic, and cardboard. We also recycle paper and other office materials whenever possible.

 

XiriCompany.com reserves the right to refuse any order

*Standard shipping is not FREE  in Florida. At times, we will offer FREE shipping during seasonal promotions.

**Shipping estimates are not guaranteed. 

***The option to purchase expedited shipping is available.